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Realgy, LLC Privacy
Policy
PLEASE READ THE FOLLOWING TERMS
OF USE, including the PRIVACY
POLICY AND DISCLAIMERS, CAREFULLY
BEFORE USING THIS WEB SITE. BY
USING THIS WEB SITE, YOU AGREE
TO THESE TERMS OF USE. IF YOU
DO NOT ACCEPT ALL OF THESE TERMS
OF USE, DO NOT USE THIS SITE.
IF YOU HAVE ANY QUESTIONS ABOUT
THESE TERMS OF USE, PLEASE CONTACT
PRIVACY@REALGY.COM.
Summary
The Site is committed to protecting
the privacy of all our users,
members and customers. Although
The Site collects some personally
identifiable information in connection
with its provision of services
via the Internet, The Site does
not sell or disclose any personal
information about you or your
Internet usage without your direct
and prior approval, unless required
by law, or by search warrant,
subpoena or court order. Other
than as set forth herein, we will
not use your information for any
purpose other than to provide
you with information, products
and services.
By using our web site, you consent
to the collection and use of personal
information upon the terms set
forth in this privacy policy (this
"Privacy Policy") and
as more fully described below.
Due to the rapidly evolving and
changing authorities governing
privacy issues on the Internet,
we reserve the right to amend
and/or revise this Privacy Policy
and may occasionally update it.
If we decide to change our Privacy
Policy, we will post those changes
on our site so that users are
always aware of what information
we collect, how we use it, and
under what circumstances, if any,
we disclose it. If at any point
we decide to use personally, identifiable
information in a manner different
from that stated at the time it
was collected, we will notify
users.
Your Consent to This Privacy Policy
Your use of our web site signifies
that you agree with the terms
of our current Privacy Policy
as posted in this area of the
site. If you do not agree with
any term in this Privacy Policy,
please do not provide any personal
information on this site.
Collecting and Utilizing Information
There are several instances on
the Site where we ask our members
and customers for personal information.
Outlined below is a brief summary
of the information that we may
request and the manner in which
we may use it in each circumstance.
1. Realgy client of registered
licensor client of the Services
When you enroll for any of the
Services, we will ask you for
personal information in addition
to the member enrollment information
outlined in paragraph 1 above.
We request your street address,
city, state, zip code, telephone
number, fax number and the service
you are requesting (electricity
or gas). Based upon your zip code,
The Site will determine if we
are able to provide energy buying
services in your area. If we are
able to provide the requested
services, The Site will ask you
to supply information about your
current utility provider, including
the account number, utility name,
DUNS#, Tax Identification Number,
current invoicing information,
your service address information
(including street address, city,
state, country, and zip code),
billing address information (including
street address, city, state, country,
and zip code), your utility rate
class, the start date for the
service you are requesting and
the duration of the service contract
you are seeking. The Site needs
this information to efficiently
transfer your service. The Site
will collect your historic energy
consumption information from your
utility and will present it along
with your contract terms and conditions
to suppliers allowing you to get
the best possible price quote.
2. Enrollment for New letters
When you enroll for newsletter
or premium service the Site will
request required information such
as; email address. Optional information
will also be collected if provided
such as; name, business name and
address, phone number, energy
interests.
The Site reserves the right to
use your email address to keep
you informed of new products,
services and service areas as
they are added to our site. If
you choose, you can easily be
removed from this promotional
mailing list.
We do not knowingly collect information
from anyone under age 13, and
no part of our web site is designed
with the intent to attract anyone
under age 13. Users under age
13 should not submit any personal
information to us.
Protecting Information
The customer data we collect is
protected against unauthorized
access by multiple levels of security
and encryption. When placing an
order or accessing your account
information, we offer the use
of a secure server. The secure
server software (SSL) encrypts
all the information you provide.
As we consider information security
paramount at The Site, we will
continue to research and utilize
the most up-to-date security systems
available.
Sharing Customer Information
Realgy, LLC does not release any
personal information about you
or your usage without your direct
and prior approval, unless required
by law.
Realgy, LLC may sometimes provide
aggregate information about our
customers for statistical use
or in accordance with regulatory
reporting requirements. These
statistics do not include any
information that personally identifies
our customers.
Realgy, LLC shares information
about our customers with certain
partner companies which include
ResultSet, Inc., Hosting.com,
and eSignal ("Partners")
for the sole purpose of fulfilling
your order and only when your
order requires work to be done
by such Partners. We strongly
encourage you to visit the web
sites of our Partners to learn
more about their individual privacy
policies. Please be aware that
Realgy, LLC is not responsible
for the privacy practices of such
other sites. This Privacy Policy
applies solely to information
collected by Realgy, LLC.
Realgy, LLC does not sell, trade
or rent your personal information
to others. In the unlikely event
that our policy on this matter
changes in the future, we will
provide clear notice of such change
on the site. At that time, you
will be given the opportunity
to remove your personal information.
You may have accessed The Site
services through another web site.
This Privacy Policy does not cover
other such sites, and we assume
no responsibility for any use
or disclosure of your personal
data by these sites.
Realgy will utilize non-personal
energy usage data to identify
potential cost saving opportunities.
If the energy usage data results
in a opportunity to reduce your
energy costs Realgy will contact you.
Cookies
A cookie is a piece of data stored
on the user's hard drive containing
information about the user. The
Site does use Cookies.
Links
The Site web site contains links
to other web sites. Please be
aware that The Site is not responsible
for the privacy practices of such
other sites. We strongly encourage
our users to be aware that when
they leave our site they should
carefully read the privacy statements
and terms of use of each and every
web site that collects their personally
identifiable information. This
privacy statement applies solely
to information collected and used
directly by The Site.
Reviewing and Updating Information
The Site customers can change
or correct any personal information
maintained on our site.
Violations of this Privacy Policy
If you feel that The Site is not
abiding by this Privacy Policy,
please contact Member Services:
privacy@realgy.com
Phone: 1-860-286-8243
1100 New Britain Avenue, Suite
15
W. Hartford, CT 06110
Contacting Us
To inquire about our Privacy Policy,
send your questions to privacy@realgy.com.
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